Privacy Policy
The Artisan Olive Oil Company Limited ("we, us, our") is committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.artisanoliveoilcompany.com ("our site") you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act) we are the data controller.
Information We May Collect From You
We may collect and process the following data about you:
- Your name, address, email address and phone number
- Financial and credit card information
- Personal description and photograph
- Browser type, IP address, and operating system
- Page interaction information (scrolling, clicks, mouse-overs)
- Products viewed or searched for on our site
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.
Uses Made of the Information
- Carry out our obligations arising from any contracts entered into between you and us
- Provide you with the information, products and services that you request from us
- Provide you with information about other goods and services we offer that are similar to those you have purchased or enquired about
- Notify you about changes to our service
- Ensure that content from our site is presented in the most effective manner for you and your computer
Feefo Integration: We share your name, email address, and details of the product/service you purchased with Feefo. Feefo will send you an email on our behalf, inviting you to provide feedback on your purchase. Our legal basis for this data processing is our legitimate interest in requesting feedback to improve our products and services.
- Administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
- Improve our site to ensure that content is presented in the most effective manner
- Allow you to participate in interactive features of our service
- Keep our site safe and secure
- Measure or understand the effectiveness of advertising we serve to you
- Make suggestions and recommendations to you about goods or services that may interest you
Disclosure of Your Information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Advertising networks that require the data to select and serve relevant adverts to you and others.
Search engine providers that assist us in the improvement and optimisation of our site.
For the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
- In the event that we sell or buy any business or assets
- If The Artisan Olive Oil Company Limited or substantially all of its assets are acquired by a third party
- If we are under a duty to disclose or share your personal data to comply with any legal obligation
- To enforce or apply our terms of use and other agreements
- To protect the rights, property, or safety of The Artisan Olive Oil Company Limited, our customers, or others
Where We Store Your Personal Data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
Security Measures: All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact Us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:
